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And make no mistake, the power of these tools can be overwhelming and will force every company who chooses to use them into a new realm of Customer Service.  The most important thing to remember is that social media can provide the disgruntled customer with a platform to express their frustration.  A clear example was musician Dave Carroll whose $3,500.00 Taylor guitar was damaged by United Airlines baggage handlers.  When United Airlines failed to take responsibility, Carroll wrote a song titled “United Breaks Guitars” and put it on YouTube where coach clearance  it went viral.  This all resulted in (you guessed it) United modifying its policies and begging Carroll for mercy.

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Paul Newman was committed to helping make the world a better place. To carry on his philanthropic legacy, coach bags clearance  Newman’s Own Foundation donates all net royalties and profits after taxes it receives from the sale of Newman’s Own products to charity. To date, Paul Newman and Newman’s Own Foundation have given over $300 million to thousands of charities around the world. To learn more, visit www.newmansownfoundation.org.